Frequently Asked Questions
Q1: Do you offer international shipping?
Answer: No, at this time we only ship within the United States
Q2: Is my personal information safe on your website?
Answer: Absolutely. We do not store your credit card information—it is only used once during your purchase. We never store any sensitive personal details to ensure your privacy and security.
Q3: How do I place an order on your website?
Answer: It’s simple! Browse for the product you’d like, then click the 'Add to Cart' or 'Buy Now' button. After that, fill in your shipping and billing information, and we’ll ship your order as quickly as possible.
Q4: What is your return policy if I want to return an item?
Answer: Please refer to our return policy page for detailed instructions on how to proceed with a return.
Q5: Do you accept international credit cards?
Answer: Yes, we accept most major payment methods, including international credit cards.
Q6: Do I need to create an account to place an order?
Answer: No, you can check out as a guest. However, we recommend creating an account so you can easily track your orders and review your purchase history.
Q7: What should I do if I forget my password?
Answer: Simply click the "Forgot Password" link on the login page, and we'll send you an email with instructions to reset your password.